About the privacy policy

All users are informed that, in compliance with the General Data Protection Regulation and data protection regulations, Audacia Abogados informs that it will treat the personal data collected through this website or other means, confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees imposed by the General Data Protection Regulation and current Spanish data protection regulations.

Identification of the Controller

Audacia Abogados, located at Calle María Parodi number 43, 03181 Torrevieja, Alicante, with CIF X-8817341-S (hereinafter, Audacia Abogados) will be responsible for the processing of your personal data.

Furthermore, we inform you that Audacia Abogados has a Data Protection Officer, to whom you can address through the following email address: recepcion.audacia@gmail.com

Purposes

In particular, the data provided through this website will be processed to manage the requested consultation, or in the case of a professional assignment, the administrative, accounting, and tax management of the assignee, as well as the file of files.

Communication of data

The data derived from contact and consultation may be communicated to other professionals who need to intervene or it is convenient for them to intervene for a better management and provision of the services contracted by the client.

Rights of the interested parties

As the owner of your data, you may exercise your legitimate rights at any time by sending an email to the address recepcion.audacia@gmail.com, indicating the right you wish to exercise and your identifying information. The rights you can exercise are:

• Right of access, rectification and/or deletion: you have the right to obtain information on whether Audacia Abogados is processing your data, access them, request their rectification if they are inaccurate, or request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Right to limitation of processing: they will only be kept for the case of the exercise or defense of claims.
• Right to data portability: you may exercise this right.
• Right to object: interested parties may object to the processing of their data, in which case, Audacia Abogados will stop processing them, except for legal obligations. In addition, the interested party has the right to withdraw the consent given for the sending of advertising at any time by sending an email to recepcion.audacia@gmail.com.

These rights can be exercised free of charge at all times. If you believe that your rights have not been addressed, you may file a complaint with the Data Protection Officer (recepcion.audacia@gmail.com) or with the relevant supervisory authority (Spanish Data Protection Agency, recepcion.audacia@gmail.com www.aepd.es).

Online consultation service

Our website has an online consultation service through live chat. When users use this service, we may collect information that identifies them, such as their IP, information about their device, and details related to their legal consultation. This information is used solely to provide the requested assistance and to improve the quality of our services. We do not share this information with third parties without the explicit consent of the user, except when necessary to comply with legal obligations.

Collected Information

All information collected through our online services is stored securely and protected by appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss of data. We are committed to maintaining the confidentiality of personal data and using it only for the purposes indicated in this policy.

When using our online consultation service through live chat, we collect and store the following information:

• IP address
• Device information
• Chat conversation

Storage and Expiration of Data

• Storage Duration: The conversation is stored for a period of 1 week for users who have not been registered in our systems.
• Deletion Process: After one week, the chat is locked and marked for deletion. Once the system confirms that it can proceed, all data related to that chat is completely deleted.
• Abnormal Activity: The chat may be blocked if abnormal activity is detected or if the lawyer deems it necessary.
• Lawyer's Rights: We reserve the right to terminate the consultation if the client does not follow the lawyer's instructions.

Consultation Payment

• The consultation is carried out once the corresponding payment has been made.
• In addition to the initial payment for the consultation, the lawyer may request additional payments for complementary services that will have an additional cost.
• Payment is made through the secure payment gateway of the website or by immediate bank transfer.
• Stripe is a secure payment gateway that complies with PCI DSS security standards.
• We do not store credit card information on our servers.
• To learn how Stripe works, visit their website at https://stripe.com

Confidentiality

• The information collected during the online consultation is kept confidential and is not shared with third parties without the explicit consent of the user or legal entities.
• The collected information is used solely to provide the requested assistance and improve the quality of our services.

Consent and Conditions

By using our online consultation service, you accept the terms and conditions of this privacy policy. If you do not agree to these terms, please do not use our online consultation service.

• To initiate the consultation, the client must check the box indicating that they have read and accepted the terms and conditions.
• The client can withdraw their consent at any time by sending an email to audaciabogados@gmail.com
• If you do not check the box, the application will not allow you to start the chat.
• Once the box is checked and the first message is sent to the chat, this box is locked until the chat expires.
• Provided Data: All personal and non-personal data written in the chat will be saved during the chat's lifetime. We recommend providing only the necessary data requested by the lawyer.

Security and Privacy

We are committed to protecting the privacy and security of our clients' personal data. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

• Conversation Encryption: The conversation will be encrypted on our server to ensure the security of the information.
• Access to the Conversation: Only the lawyer and the client have access to the conversation. The lawyer may share the conversation with other agents of the company if deemed necessary.
• Access to the Data: The client can request a copy of the conversation at any time.
• Client's Rights: The client has the right to request the deletion of the conversation at any time.
• Lawyer's Rights: The lawyer has the right to keep the conversation if deemed necessary for future references.
• Company's Rights: The company has the right to keep the conversation if deemed necessary for future references.
• We are committed to protecting the confidentiality of personal data and using it only for the purposes indicated.
• We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss of data.

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

For more information on how we handle your personal data or if you have any questions about this privacy policy, please contact us through our contact form or through the live chat available on our website.

Contact Form

Collected Information

When using our contact form on the website, we collect and store the following information:

• First and Last Name
• Email Address
• Phone Number
• Message

Storage and Expiration of Data

• Storage Duration: The personal data entered in the contact form is stored for the time necessary to respond to the inquiry and provide additional information about our legal services.

Consent and Conditions

By using our contact form, you accept the terms and conditions of this privacy policy. If you do not agree to these terms, please do not use our contact form.

• To send a message through the contact form, the client must check the box indicating that they have read and accepted the terms and conditions.
• If the box is not checked, the submit button of the form will not be activated.
• Once the checkbox is checked and the form is submitted, the checkbox appears again to be checked in future interactions.
• Provided Data: All personal data provided in the form will be used exclusively to respond to the inquiry and for purposes related to the legal services offered by our law firm. We recommend providing only the necessary data to manage the inquiry.

Security and Privacy

We are committed to protecting the privacy and security of our clients' personal data. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

• Data Encryption: The data provided through the contact form is encrypted on our server to ensure the security of the information.
• Access to the Data: Only authorized personnel have access to the data provided through the contact form.
• Client's Rights: The client has the right to request a copy of the data provided through the contact form at any time.
• Company's Rights: The company has the right to keep the data provided through the contact form if deemed necessary for future references.

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.